Privacy Policy

Last updated: February 2026

1. Introduction

The Stable Company ("we," "us," or "our") operates The Stability Index. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

Account Information: When you register, we collect your company name, email address, and a hashed password. We never store passwords in plain text.

Team Member Information: Names, email addresses, departments, and roles of employees you add to your account.

Survey Responses: Likert-scale ratings, eNPS scores, and open-ended text feedback submitted by team members.

Usage Data: Basic server logs including IP addresses, request timestamps, and browser user-agent strings for security and debugging purposes.

3. How We Use Your Information

We use collected information to: (a) generate your organization's stability scores, dimension breakdowns, and PDF reports; (b) send survey invitations and reminders via email when you request them; (c) build anonymized, aggregated industry benchmarks; and (d) maintain the security and integrity of the Service.

4. Data Sharing

We do not sell, rent, or trade your personal information or survey data to third parties. We may share data with: (a) service providers who assist in operating the Service (e.g., hosting, email delivery), subject to confidentiality agreements; and (b) as required by law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures including: encrypted passwords (bcrypt), CSRF protection on all forms, rate limiting on authentication endpoints, secure HTTP-only session cookies, and parameterized database queries to prevent SQL injection.

6. Data Retention

Your account data and survey responses are retained as long as your account is active. You may request deletion of your account and all associated data by contacting us at the email below.

7. Cookies

We use a single session cookie to maintain your login state. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

8. Your Rights

You have the right to: (a) access the personal data we hold about you; (b) request correction of inaccurate data; (c) request deletion of your data; and (d) withdraw consent for email communications at any time.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email.

11. Contact

For privacy-related questions or data requests, contact us at hello@stableco.io.